EDMONTON — TELUS Corporation has officially confirmed that its global IT and customer service arm, TELUS Digital, was targeted in a significant cyberattack. Spokesperson Richard Gilhooley stated that unauthorized users managed to gain access to the company’s internal systems, prompting immediate emergency protocols to secure the network. Despite the intrusion, the company maintains that its core operations remain fully functional and that there is currently no evidence of service interruptions or connectivity issues for its millions of users.
The breach is currently being investigated by a dedicated team of cyber forensic experts to determine the full extent of the data compromised. While the company has not yet confirmed the specific nature of the stolen information, Gilhooley assured the public that any affected customers or employees will be notified directly as the investigation progresses. This security incident comes at a sensitive time for the telecom giant, following its US$539 million deal late last year to acquire the remaining shares of TELUS Digital to further integrate its AI and digital service capabilities.
Independent cybersecurity analysts are closely monitoring the situation, as some hacking groups have already claimed to have exfiltrated a massive cache of data, including internal source code and employee records. For now, TELUS continues to work with law enforcement to mitigate the impact of the attack. The company has reiterated its commitment to data privacy and plans to provide further updates as more details from the forensic probe become available.
