London, Ontario: The City of London, Ontario, has officially introduced a specialized Coordinated Informed Response (CIR) team aimed at enhancing safety and supporting local businesses in the downtown core. Operating primarily along Dundas Street—stretching from the Thames River to Quebec Street—the team is designed to act as a direct link between the municipality, business owners, and vulnerable populations living on the streets.
A key focus of this initiative is providing hands-on assistance to retailers and property owners. Since January, officers have been conducting “storefront audits” to identify security vulnerabilities and encouraging participation in the Trespass Agreement Program. This program streamlines the process for authorities to take legal action against individuals trespassing on private property, ensuring a more secure environment for both merchants and customers.
In addition to business support, the team plays a crucial role in social outreach. They are tasked with identifying individuals experiencing homelessness and connecting them with essential services and housing resources. The city has also established clear protocols for managing unauthorized encampments; this includes issuing notices prior to clearing any area and implementing a system to collect and return valuable belongings to their owners.
City officials believe this integrated approach will foster a more welcoming and safer atmosphere in the downtown area. While the CIR team focuses on coordination and prevention, residents and business owners are reminded to call 911 for emergencies. For non-urgent complaints or to request a safety audit, the city has provided a dedicated service line at 519-661-4570 and email support via service@london.ca.
